Starting challenges
UNAF is an NGO that works to promote and defend the rights and welfare of families. They wanted to achieve>>>>

- Implementation of CRM + Email Marketing with the support of the Ministry of Social Rights and Agenda 2030.
- Transform your unclear data model with information not relevant to the business model into an organized model that collects all the important information from your audience.
- Define automatisms to help them collect more information about their partners and reactivate dormant customers.
- Improve the quality of the database
- Define an optimal work process for sorting your members’ data in Mailchimp
- Autonomy in e-mail marketing management
This is how we resolved it
Marketing
- Initial E-Mail marketing consulting
- Mailchimp account implementation and optimization
- Segmenting the database by interests and needs
- Design and layout of a responsive template with corporate aesthetics, designed to solve any type of shipment.
- Sending personalized and relevant emails
- Support to the Marketing Team to assimilate new knowledge and work routines.
In-company team training to improve e-mail marketing skills
- Introduction to Email Marketing with Mailchimp
- Automated marketing with Mailchimp
We get together
- Definition of clear and specific objectives and implementation of a customized strategy in line with your new verbal identity
- Activation of 2 automated systems to determine the degree of satisfaction of members and reactivate dormant users
- To make them understand what was missing in their data model at the organizational level and what information they needed to start getting
- Empowering the UNAF team through two training sessions completely tailored to their objectives and needs (Introduction to Email Marketing with Mailchimp and Automatic Marketing with Mailchimp), which were given once everything was developed and implemented to teach them the functionalities, the template created and learn to work with the new data model.


Team involved
Elena Rojo
Responsable de Comunicación, Eventos y Formaciones
Product Owner y Scrum Máster a ratitos
Virginia Barrios
Responsable de Contenidos y Redes Sociales
Contenido escrito o visual, domina ambos.
Álvaro O’Donnell
Estrategia Digital y CRO
Habilidad de transformar ideas abstractas y complejas en conceptos sencillos.
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